Enterprise AI

Genpact and Parallel Web Systems partner on AI-native web agents to transform enterprise information search and retrieval. AI agents understand context and intent rather than keyword matching. Can browse multiple sources and synthesize findings with cited sources.

Stanford AI Index 2026 reveals 88% of organizations now use AI but performance issues persist even at basic tasks. Adoption outpaces quality as deployment scale increases. Error rates exceed vendor claims. Gap between controlled environment and real-world conditions is primary challenge.

AI can cut insurer costs by 20% but adoption lags across sector despite proven ROI. Claims processing, underwriting, and customer service show strongest automation potential. Legacy technology and organizational inertia remain primary barriers.

Agentic AI attracted $24.2B in VC funding during 2025 —shift from demos to production deployment. Agentic systems autonomously plan and execute multi-step tasks without continuous human intervention. Enterprise adoption accelerating in software development and customer service.